Account
Deactivate your account.
You can deactivate your Heartkeep account at any time. We'll erase your data within 30 days.
From inside the app (fastest)
- Open Heartkeep.
- Go to Settings → Account.
- Tap Deactivate account and confirm.
By email
Can't access the app? Send a deactivation request from the email address on your account to heartkeep.me@gmail.com with subject "Deactivate my account". We'll confirm within one business day.
What gets removed
- Your profile, check-ins, reflections, and streak history.
- Push tokens and notification preferences.
- Anonymous analytics events tied to your user ID.
What we may keep
- Payment receipts, as required by tax and accounting law.
- Aggregate, non-identifying analytics that can no longer be linked back to you.
Active subscriptions
Deactivating the account does not cancel an active Google Play / App Store subscription. Cancel separately from your store account to avoid future charges.